Responsible Gaming
Gaming Should Be Entertainment
At Gloucester Damp Company, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We take player protection seriously and verify all accounts during registration.
If you are under the legal age for gambling, please do not register or attempt to access our gaming platform.
Warning Signs of Problem Gambling
Be aware of the following warning signs that may indicate a gambling problem:
- Chasing Losses: Attempting to recover lost money by gambling more
- Hiding Gambling Activity: Concealing the extent or frequency of your gambling from family and friends
- Loss of Control: Inability to stick to set limits or stop gambling when you intended to
- Neglecting Responsibilities: Gambling interfering with work, education, family, or financial obligations
- Increased Spending: Needing to gamble with larger amounts to achieve the same excitement
- Emotional Dependence: Using gambling to escape problems, stress, or negative emotions
- Financial Strain: Experiencing debt, borrowing money, or financial difficulties due to gambling
- Restlessness: Feeling anxious or irritable when not gambling
- Failed Attempts to Quit: Unsuccessful efforts to reduce or stop gambling
If you recognize any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Controls
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit
- Loss Limits: Define maximum loss thresholds to prevent excessive spending
- Time Limits: Set session duration limits to control how long you play
- Reality Checks: Receive periodic reminders of your activity during gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from all gaming activities
- Account Pause: Take a break from gaming for a specified period
For assistance in setting these controls, please contact our customer support team.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support:
United Kingdom
- GamCare: Free confidential support and information about problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop: The National Self-Exclusion Scheme for land-based and remote gambling in GB
www.gamstop.co.uk - Gamblers Anonymous: Free peer support meetings across the UK
www.gamblersanonymous.org.uk - National Problem Gambling Clinic: NHS-funded treatment service
www.cnwl.nhs.uk
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you believe you or someone close to you has developed a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact one of the organizations listed above or speak with your healthcare provider. Many support services are free, confidential, and available 24/7.
Your wellbeing is our priority.